

Frequently
asked questions
Extended health care and direct billing.
I am a Registered Therapeutic Counsellor, #3434. Please check with your plan to see their requirement for coverage of registered counselling. After your session, I will email you a detailed receipt that you can send to your insurance provider for reimbursement. If you have extended health care please check with your provider for their requirements to have your sessions reimbursed by them.
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WHAT ARE YOUR FEES AND AVAILABILITY?
Full payment is required within 24 hrs of booking the appointment. Both online and in-person appointments are available.
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ONLINE Availability: Monday-Friday 10 am - 6 pm, Sundays 9:30 am-11:30 am
IN-PERSON Availability: Tuesdays & Thursdays 10 am - 1pm
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** If you require an appointment outside of these days and times please contact Amy via text at 604.816.9969 **
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Individual Session Fees:
$75 per 55-minute ONLINE session.
$95* per 55-minute IN-PERSON session. *Once this session is booked and paid for $20 from the fee is non-refundable. Please see cancelation policy.*
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Couples/Family Session Fees:
$120 per 55-minute ONLINE session.
$150* per 55-minute IN-PERSON session. *Once this session is booked and paid for $20 from the fee is non-refundable. Please see cancelation policy.*
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Seniors Session Fees:
$60 per 55-minute senior (65yrs +) ONLINE session.
$80* per 55-minute senior (65yrs +) IN-PERSON session. *Once this session is booked and paid for $20 from the fee is non-refundable.
Please see cancelation policy.*
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Minor Session Fees:
$60 per 55-minute minors 14-18 years old, ONLINE session.
$80* per 55-minute minors 14-18 years old, IN-PERSON session. *Once this session is booked and paid for $20 from the fee is
non-refundable. Please see cancelation policy.*
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what companies do you direct bill?
I am currently only direct billing to Telus eClaims participating insurance providers. Insurance providers in BC currently known to cover the services are:
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D.A. Townley
Beneva
Equitable
Manulife Financial
Industrial Alliance
First Canadian (Johnston Group)
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**Clients, please contact your insurance provider to confirm the specifics of your coverage and any potential limitations or requirements, including maximum coverage amounts.​​​​
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DOES THERAPY WORK?
Depending on what you are seeing me for, I provide support and guidance when you need it the most, but I also tend to use more psychoeducation in my sessions, as well as I give clients homework to do. How well it works depends on your commitment and desire to heal and grow.
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What is your cancellation policy?
To cancel or reschedule your appointment you must provide a minimum of 24 hrs notice.
Online sessions are fully refundable if a minimum of 24 hrs notice is given.
*In-Person sessions that are canceled or rescheduled after payment is made are only refundable for $75. $20 of the in-person fee is non-refundable after booking due to the non-refundable booking charges from the company providing the office space for our sessions.
**If you cancel or reschedule an online or in-person appointment with less than 24hr notice you will not receive a refund.**
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What modalities do you use?
I use a variety of counselling modalities. The most prominent modality I use is Cognitive Behaviour Therapy, but I incorporate all modalities to suit each client. I also work in a manner of providing a lot of psychoeducation in my sessions. This means that I talk more than the average therapist. I also provide you with multiple tools to work on between sessions. My goal is to train my clients to overcome their limitations, bad habits, anxiety, depression, PTSD, and more. I also provide a supportive sympathetic ear to those who are looking for healing from trauma and any current or past experiences that are causing issues in their lives today.
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Do you offer courses?
Yes! I currently offer Anger Management, Respect in Romantic Relationships, Respect in Relationships and Families, and Cognitive and Habitual Rewiring. Please visit my Courses Offered page for detailed descriptions of each course.